Terms & Conditions
Last updated: August 2026
These terms apply between you and Rob Mayes, trading asThe Essex Rowing Coach, of 13 Belle Vue Road,Wivenhoe, Essex, CO7 9LD,United Kingdom ("I", "me", "my"). They cover both your use of this website and any coaching services you book.
Using this website
By using this site you agree to these terms. You must be at least 18 to book coaching directly; under-18s can be coached with the consent and involvement of a parent or guardian.
All content on this site, including text, photography, video and design, belongs to me or to the photographer credited, and is protected by copyright. You may view and share it for personal, non-commercial purposes. Reproducing or using it commercially needs my written permission.
This site may link to other websites. I have no control over those and accept no responsibility for their content.
Booking and payment
A session or course is confirmed once payment has been received, unless we have agreed otherwise in writing. Prices are as quoted at the time of booking.No deposit is required — courses and workshops are paid in full at the time of booking.
Monthly coaching memberships run month to month and can be cancelled with one month's notice.
Cancellations and rescheduling
If you need to move or cancel a session, please give as much notice as you can.Sessions moved or cancelled with at least 48 hours' notice are rescheduled free of charge. Sessions cancelled inside 48 hours are chargeable in full.
If I have to cancel or move a session, you will be offered an alternative date or a full refund for that session, whichever you prefer.
Health, safety and your responsibilities
Coaching is not medical advice. You are responsible for making sure you are fit to take part, and for telling me about any injury, medical condition, medication or movement restriction that could affect your training, before we start and if anything changes.
If you have any doubt about whether exercise is safe for you, speak to your GP or a qualified medical professional first. You take part at your own risk, and you should stop and tell me if anything hurts.
Where sessions run from my studio, please follow any safety instructions given and use the equipment as shown.
Results
I will coach you to the best of my ability, but I cannot guarantee specific results. Progress depends on many things outside my control, including your consistency, recovery, health and training history.
Video Performance Review
Reviews are based on the footage you provide. The quality and usefulness of the feedback depends on the quality of that footage. I will tell you what is needed before you film. By sending video you confirm you have the right to share it, and that anyone else appearing in it has agreed.
Liability
Nothing in these terms limits my liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, my liability to you is limited to the amount you have paid for the services in question, and I am not liable for indirect or consequential loss.
Complaints
If something is not right, please tell me. Email rob@theessexrowingcoach.co.ukor call 07545 545984 and I will do my best to put it right.
Privacy
How I handle your personal data is set out in the Privacy Policy.
General
These terms may be updated from time to time; the version on this page at the time you book is the one that applies. They are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.