Legal

Privacy Policy

Last updated: August 2026

This policy explains what personal data The Essex Rowing Coach collects, why it is collected, how it is used, and what rights you have over it. It applies to this website and to coaching services delivered in person and online.

Who is responsible for your data

The data controller is Rob Mayes, trading asThe Essex Rowing Coach, of 13 Belle Vue Road,Wivenhoe, Essex, CO7 9LD,United Kingdom.

You can contact me about anything in this policy atrob@theessexrowingcoach.co.uk or on07545 545984.

What data is collected

Depending on how you interact with me, I may collect:

Enquiry details: your name, email address, phone number, the service you are interested in, and whatever you tell me about your goals, submitted through the contact form on this site.
Launch list details: your email address, if you ask to be notified when Coach-Led Training Plans go live.
Newsletter signup: your email address, and the page you signed up from, if you tick the box asking to receive coaching tips, course and event news.
Coaching records: training notes, technique observations and progress records created in the course of coaching you.
Video and photography: footage you send for review, and any photography or video taken during sessions where you have agreed to it.
Website analytics: anonymous, aggregated visit statistics. No cookies are set and no individual is identified.

Why it is collected, and the lawful basis

To answer your enquiry and to provide coaching you have asked for. Lawful basis:performance of a contract, or steps taken at your request before entering one.
To keep coaching records so your programme can be planned and reviewed. Lawful basis:legitimate interests in delivering a competent coaching service.
To send you the launch notification you asked for. Lawful basis: consent, which you can withdraw at any time.
To send you the newsletter you asked for. Lawful basis: consent. Every email carries an unsubscribe link, and you can also just reply and ask to come off.
To meet accounting and tax obligations. Lawful basis: legal obligation.

I do not sell your data, and I do not use it for advertising or profiling.

Who else processes your data

A small number of service providers process data on my behalf. Each is bound by its own data protection terms:

Web3Forms: delivers contact form submissions to my inbox.
Netlify: hosts this website.
Cloudflare: provides cookieless, anonymous visit analytics.
Google Workspace: email and calendar.

How long it is kept

Newsletter subscribers are kept until they unsubscribe, or after two years with no engagement, whichever comes first.Enquiries that do not become coaching relationships are deleted after 12 months.Coaching records are kept for the duration of our working relationship and then for a further 24 months. Financial records are kept for six years, as HMRC requires.

Video you send for review is deleted once the review has been delivered and you have had a reasonable opportunity to download it, unless you ask me to keep it.

Your rights

Under UK GDPR you have the right to:

ask what data I hold about you, and get a copy of it
have inaccurate data corrected
have your data deleted, where there is no overriding reason to keep it
restrict or object to how your data is used
withdraw consent at any time, where consent is the basis
ask for your data in a portable format

To exercise any of these, email rob@theessexrowingcoach.co.uk. I will respond within one month.

If you are unhappy with how your data has been handled you can complain to the Information Commissioner's Office at ico.org.uk.

Photography and video

Where sessions are photographed or filmed, I will tell you beforehand and explain how the material will be used. You can ask not to appear, and you can ask to be removed from material later. Photography on this site is byGarilla Photography.

Changes to this policy

This policy may be updated from time to time. The date at the top shows when it was last changed.